I admit it, I actually visited McDonald’s today… twice.

First I went to a “regular” one here in Frankfurt and later, in the evening, my wife dragged me into another one, as she all of a sudden really wanted a ‘McD.´ This, however, was one of the “new” ones, and it was a different kind of experience. McDonald’s just announced bad financial results, and I wonder whether this has something to do with how they innovate at the front-line of customer service.  We had to take a number and were put on the „waiting list“. We could even watch a big screen that showed us where we were in the queue. Unhappily, it took 723 Seconds fo

THE ONE IDEA THAT CHANGES THE WORLD

In the realm of sports, a single innovative idea can redefine the boundaries of what's considered possible. This truth is vividly illustrated by the evolution of the ski jumping world record, which has seen remarkable progress over the decades. As of now, the record stands at an astonishing 246.5 meters, held by Johan Remen Evensen. The journey to this point, however, is a story of bold ideas and relentless pursuit of excellence, reminiscent of the transformative impact seen across various sports disciplines.